At B Hemmings & Co. (“B Hemmings & Co.”, “we”, “our”, “us”), we recognize the importance of protecting the privacy and security of the personal and financial information of our online visitors (“you”, “your”).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website, www.bhemmings.com (the “Site”).
“Personal Information” refers to data that identifies you as an individual, such as your name, address, telephone number, date of birth, payment card information, purchase history, and email address.
Please note that our Site may contain links to third-party websites not controlled or operated by B Hemmings & Co. This Privacy Policy does not apply to those websites, and B Hemmings & Co. is not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
If you do not agree with this Privacy Policy, please discontinue use of our Site immediately.
Consent
By submitting your Personal Information to B Hemmings & Co. or to our authorized service providers, you consent to the collection, use, disclosure, and transfer of your information in accordance with this Privacy Policy and applicable laws.
You may withdraw your consent at any time, subject to legal and contractual restrictions, by contacting us at customercare@bhemmings.com. However, please note that withdrawal of consent may limit our ability to provide you with certain products, services, or information.
This Privacy Policy forms part of our Terms and Conditions, which govern your general use of the Site.
Purpose for Collecting Personal Information
B Hemmings & Co. collects, uses, and discloses Personal Information in order to:
Identify, contact, and ship products purchased by you.
Establish and maintain customer relationships.
Provide ongoing service, product information, and promotional offers.
Respond to your inquiries and support warranty or service requests.
Facilitate internal business processes, marketing, and customer engagement.
Comply with applicable legal and regulatory requirements.
We may collect Personal Information when you:
Make an inquiry by phone, email, or through our Site.
Register for updates, create an account, or make a purchase.
Submit a warranty claim or product feedback.
Participate in surveys, promotions, or customer experience initiatives.
Use of Cookies
Our Site uses cookies—small text files stored on your device—to enhance your browsing experience and to help us improve our offerings. Cookies enable us to track traffic patterns, usage behavior, and recognize returning visitors.
Cookies do not personally identify you unless you have voluntarily provided personal information to us. You can delete or disable cookies through your browser settings; however, doing so may limit access to certain parts of the Site.
Limiting Collection of Personal Information
We collect only the Personal Information necessary for the purposes outlined in this Policy. This may include:
Payment information (credit or debit card details, expiration dates).
Demographic data (age, gender, preferences).
Purchase history or communication preferences.
USE AND DISCLOSURE
Personal Information will only be used for the purposes for which it was collected, or as permitted or required by law. We may share your information in the following limited circumstances:
With trusted service providers who support our operations (e.g., shipping partners, payment processors).
With your consent.
To protect rights and safety, including fraud prevention and legal compliance.
As required or permitted by law.
Exceptions
This Privacy Policy does not limit our collection, use, or disclosure of:
Publicly available information, such as your name, address, or telephone number listed in directories.
Business contact information (e.g., title, business phone number, or business address).
Non-personal or aggregated data that does not identify you individually.
Revisions to this Privacy Policy
B Hemmings & Co. reserves the right to modify this Privacy Policy at any time, without prior notice. Updates will be posted on this page and will apply to all information collected after the revised date. Continued use of our Site constitutes your acceptance of the updated terms.
If we make material changes requiring consent under applicable law, we will obtain such consent as needed. We encourage you to review this Policy periodically to stay informed.
Security
B Hemmings & Co. implements reasonable technical and administrative safeguards to protect your Personal Information from loss, theft, or unauthorized access. All data exchanged through our Site is processed via secure servers.
However, please note that no internet transmission is completely secure. Messages or data transmitted to or from the Site may be intercepted. For any concerns about data security, contact customercare@bhemmings.com.
PLACING AN ORDER ON OUR E-COMMERCE SITE
When placing an order, we collect only the information necessary to process payment, ship your order, and provide related services. We may share limited information with external partners such as shipping carriers and payment processors, but only to the extent required to fulfill your transaction.
We may also contact you regarding your order or to share relevant service or product information.
Retention of Personal Information
B Hemmings & Co. retains your Personal Information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When information is no longer needed, we take reasonable steps to securely destroy or anonymize it.
Accessing and Correction
You have the right to request access to or correction of your Personal Information held by B Hemmings & Co. We may need to verify your identity before processing your request.
Access may be restricted where disclosure would compromise another individual’s privacy, security, or legal privilege. If access is denied, we will inform you of the reason, unless prohibited by law.
If you believe your information is inaccurate or incomplete, please contact our Privacy Officer.